About the role
This job contributes to Best of Cluck at Harrah’s Southern California Resort success by providing fast, friendly and Exceptional Family-Style Service to all guests with quality food, products and maintaining a clean and comfortable and safe store environment. Our team members are required to have basic knowledge about health and learn about all fresh products to effectively educate our guest. The team member is responsible for modeling and acting in accordance with Best of Cluck Guiding Principles and with Harrah’s Southern California Resort’s Mission Values and Vision.
Our ideal candidate
About the role
A few more things
The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary.
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.
Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
- Delivers exceptional and prompt service to all guests. Executing Everyone Greets Everyone standard to create a welcoming environment.
- Create a fun experience for the guests in a high, quick, fast-paced environment.
- Be knowledgeable of all menu items – make suggestions answer questions.
- Team member will provide quick and friendly service to all customers.
- Processes cash transactions by accepting money and making necessary change, while presenting a receipt to the customer.
- Cleans register and restaurant areas including dining room tables, cooler units, counter tops, sinks, kitchen equipment, display shelves, tables, storage areas and lounge areas at assigned station.
- Handles and solves any concerns and questions customers may have.
- Performs all side work and stocking of supplies at assigned station.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Foster safe work environment by following safety guidelines.
- Follows Best of Cluck and Harrah’s Operational Policies and Procedures, including those for cash handling, safety, and security, during each shift.
- Complete any other task assigned by management.
- Engage in Funner activities with guests and team members.
- Assemble orders for the guests.
- Perform other duties as assigned by management.
- Must possess excellent customer service and communication skills.
- Must be able to initiate and engage in conversation in a professional and friendly manner.
- Must be at least 18 years of age.
- Must be able to work independently, with little supervision.
- Must be able to work any day of the week and any shift.
- Must be able to get along with co-workers and work as a team.
- Must present a well-groomed appearance.
- Must be able to read, write, speak, and understand English.
- Previous money handling and cash register experience is preferred.
- Must be willing to help on the line cook, if needed.
- Must be willing to work in other food service outlets.
- San Diego County Food Handlers Card is required.
ADDITIONAL REQUIREMENTS
- Must be able to work inside and maneuver throughout assigned station during entire shift.
- Must be able to work in variable temperatures.
- Must be able to work a variable schedule.
- Must be able to work in a fast-paced environment.
- Must be able to lift items up to 50 pounds and bend, pull and carry stock to refrigerator and cabinets.
- Able to work in a Smoking Allowed Casino
- Must be able to work variable hours/days including nights, weekends, and holidays.
- Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.
Pay: $18.50 per hour
Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.