About the role
Salary: £49387.00 to £56515.00
The Engagement Manager will coordinate and deliver engagement activities that support the ICB's strategic priorities. The postholder will manage projects that involve patients, carers, and communities in shaping services, ensuring compliance with statutory requirements and best practice standards. They will design and facilitate workshops, surveys, and consultations, working closely with internal teams and external partners to gather meaningful insights. This role requires strong organisational skills, creativity, and the ability to communicate effectively with diverse audiences. The Engagement Manager will play a key role in ensuring that engagement activity is inclusive, impactful, and aligned with the ICB's ambition to deliver person-centred care and system transformation.
Working as part of a multi-disciplinary team, the postholder provides professional and supportive leadership, ensures operational delivery, and contributes to service improvement and transformation.
The Engagement Manager provides operational management, coordination, and leadership within a defined area of responsibility. Working closely with the Senior Manager and Head of Service, the postholder ensures that services and projects are delivered effectively, efficiently, and in line with agreed priorities. This will involve the development and presentation of key data, information and updates to groups of stakeholder and staff. The role involves managing teams, coordinating workloads, monitoring performance, and ensuring that quality standards are met, adjusting plans as required. The postholder supports improvement initiatives, encourages innovation, and promotes a culture of continuous learning and collaboration. Through effective communication, planning, and problem-solving, the Engagement Manager ensuresthat the ICBs services contribute to high-quality, equitable, and sustainable care for the population. Ultimately, the Engagement Manager provides reliable operational delivery, visible leadership, and professional support to colleagues helping the organisation deliver on its mission to improve outcomes and reduce inequalities for local people.