About the role
Description Parts Counterperson Are you looking for a career and not just another job? At Performance Chrysler Jeep Dodge Ram Delaware, we are looking for a knowledgeable, customer-focused Parts Counterperson who brings a positive attitude, strong work ethic, and commitment to providing exceptional service. As a Parts Counterperson, you will assist customers, Service Technicians, and other dealership team members with their automotive parts needs. From identifying and ordering the correct parts to maintaining accurate inventory and supporting the day-to-day operations of the Parts Department, you will play an important role in keeping our customers and service team moving. We offer competitive compensation, a comprehensive benefits package, and a work environment with opportunities to learn, grow, and build your career. Apply today and take the next step in your career with Performance! Employee Benefits Package Competitive Compensation Medical, Dental & Vision Insurance HSA/FSA Health Options Short- & Long-Term Disability Insurance Life Insurance 401(k) Retirement Plan with Company Match Paid Time Off Paid Holidays Employee Purchase Program The Performance Impact
Exceptional · Team · Passion · Community
Remember...a smile changes the delivery of everything.
Requirements
What You'll Do as a Parts Counterperson:
Assist customers, Service Technicians, and dealership team members with automotive parts needs
Identify, locate, and provide the correct parts accurately and efficiently
Answer incoming phone calls and assist customers with a positive, professional attitude
Use dealership computer systems and parts catalogs to research, locate, and order parts
Fulfill Service Technician repair orders accurately and efficiently
Properly receive, check in, stock, and organize incoming parts
Maintain accurate inventory and ensure parts labeling is current
Communicate parts availability, pricing, specials, and warranty information to customers
Assist with dealership parts inventories and inventory counts
Perform shipping and receiving duties for retail and wholesale customers
Maintain a clean, organized, and efficient Parts Department
As a Performance Team Member, You Will:
Put the customer and others first
Ask for help and give help
Create smiles
Engage and build relationships
Maintain an energetic, positive attitude and work well with others
Qualifications:
High school diploma or GED
Previous automotive parts experience preferred
Knowledge of automotive parts and components
Strong customer service and communication skills
Basic computer skills and ability to learn dealership parts and inventory systems
Strong attention to detail and accuracy
Dependable, organized, and able to manage multiple priorities
Ability to safely lift, pull, and move automotive parts and inventory as needed
Ability to work a flexible schedule, including evenings and weekends
Valid driver’s license with an acceptable driving record
Ability to successfully complete a pre-employment drug screen