About the role
Salary: Negotiable
Tile House Surgery are seeking an enthusiastic, organised and proactive Deputy Practice Manager to join our friendly team on a maternity cover basis, commencing in early November 2026. This is an excellent opportunity for an experienced primary care administrator or deputy manager to take on a key operational role within a well-established and progressive GP practice in Brentwood.
Act as a primary point of contact for staff queries regarding practice policies, procedures, systems, and day-to-day operations
Provide guidance and support to clinical and administrative teams to ensure efficient service delivery
Support the Practice Manager in implementing practice policies, procedures, and service improvements
Undertake a variety of ad hoc administrative and operational tasks to support practice management objectives
Provide management cover and operational support in the absence of the Practice Manager
Coordinate onboarding and offboarding processes for all staff, including system access, Smartcards, telephony, and relevant NHS platforms
Coordinate Medical Student rotas and placements
- Assist with workforce planning and rota management across clinical teams
- Monitor mandatory training and e-learning compliance and follow up with staff where required
- Liaise with IT providers and internal teams regarding system access, functionality, and troubleshooting
- Support telephony systems, including X-on configuration, messaging updates, and issue resolution
- Ensure effective use of practice systems and support staff with technical queries
- Act as the Practice Privacy Officer, supporting compliance with data protection legislation and information governance requirements
- Coordinate housebound vaccination services and associated patient lists
- Support the delivery and administration of practice research projects
If you would like to find out more information about this
role, please see the attached job specification.