About the role
Overview
About Us
Superior Comfort
Inc. has been serving Rhode Island and Southern Massachusetts since 2005, providing trusted heating, cooling, plumbing, and electrical services. What started as a small family business has grown into a team of over 50 professionals dedicated to delivering exceptional service, reliable solutions, and long-term comfort for our customers. We combine the stability of a growing company with the supportive culture of a close-knit team.
Job Responsibilities
Plumbing System Installation & Repairs
- Install, maintain, and repair plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs
System Inspections & Testing
- Inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential settings
Troubleshooting & Diagnostics
- Identify issues, troubleshoot system malfunctions, and provide effective solutions to customers
Customer Interaction
- Communicate with customers to inform them of issues, recommended solutions, and service outcomes
Code Compliance
- Ensure all installations and repairs comply with national, state, and local plumbing codes
Cost Estimates & Service Calls
- Respond to customer inquiries, handle service call-outs, and prepare cost estimates for plumbing services
Record Keeping – Utilize Service Titan software to document repairs, maintenance, and service calls accurately
Safety Compliance
- Follow industry safety standards to ensure all work is completed safely and efficiently
Customer Service
- Deliver exceptional service with a professional and customer-focused approach
Qualifications
Experience
- 3+ years of experience as a plumbing installer or a similar role
RI or MA Journeyman Plumbing License
with field experience
Technical Expertise
- Strong knowledge of plumbing installations, repairs, and maintenance, including water heaters, toilets, faucets, and common fixtures
Service Software – Experience with Service Titan or similar trade software is a plus
Communication Skills
- Strong communication and listening skills to interact with customers and team members effectively
Attention to Detail
- Ability to perform accurate work while adhering to all plumbing codes and regulations
Customer-Focused
- A commitment to delivering high-quality service and ensuring customer satisfaction
Driver’s License
- Valid driver’s license with a clean driving record
Benefits
Medical, Prescription, Dental, and Vision Insurance
- Comprehensive coverage with minimal out-of-pocket expenses
Disability & Term Life Insurance
- Financial security for you and your loved ones
Matching 401(K) Benefits
- Competitive retirement savings plan to help secure your future
Ongoing Training & Development
- Opportunities for continuous growth and skill enhancement
Paid Holidays & PTO
- Paid time off for holidays and generous paid time off for work-life balance
Year-round work
with long-term stability
Bonus and performance incentives
Fully stocked
company vehicles, gas card, and
tools provided
Compensation
$35 - $45/hr based on experience
Location
Bristol, RI
Additional Information
Pre-employment background check and drug screening may apply, subject to local laws. Superior Comfort Inc. is an equal-opportunity employer and values diversity in the workplace.
Apply Today
Join Superior Comfort Inc
. and be part of a team where your plumbing expertise, dedication, and growth are rewarded. Help us continue our mission of delivering comfort, quality, and care to Rhode Island homes and families!