About the role
Pay: $24.00 to $24.00 per hour
Description CATERING CAPTAIN|ALLYN LODGE
Allyn Lodge is a premier wedding and events venue in the heart of the Finger Lakes, just outside the charming village of Skaneateles, New York. The largest freestanding timber structure in the state, it features floor-to-ceiling windows and a deck with stunning views of a private pond and the surrounding landscape.
The Lodge is currently seeking a
Catering Captain
to join our team. The Catering Captain is responsible for the coordination and execution of all catering and banquet events, ensuring seamless operations, exceptional guest experiences, and adherence to hotel standards. This role leads banquet staff, collaborates across departments, and ensures accurate execution of all event details.
Responsibilities include, but are not limited to:
Lead and motivate the Banquet Servers with positive, hands-on leadership
Review, understand, and execute Banquet Event Orders (BEOs) with precision
Set up and tear down event rooms, including tables, chairs, equipment, and décor, while ensuring rooms are event-ready before and after each function.
Oversee the coordination and execution of all catering events, ensuring seamless service delivery
Review menus and special food arrangements with the Banquet Chef prior to each function
Meet with banquet culinary staff to confirm food quantities and timing
Develop and maintain positive relationships with clients and vendors
Respond promptly to guest needs and ensure overall satisfaction
Assist with training banquet staff on proper setup, service, and breakdown procedures
Complete administrative duties including payroll/tip reporting, inventory management, and ordering
Ensure compliance with food safety regulations, licensing requirements, and company policies
Stay informed on industry trends and market conditions to identify growth opportunities
Complete assigned special projects accurately and in a timely manner
Qualifications
Minimum of 2 years’ experience in a high-volume hotel, banquet, or catering environment
Strong leadership, communication, and organizational skills
Ability to collaborate effectively with multiple departments
A/V knowledge is a plus
Positive, professional attitude with strong guest service focus
Ability to work a flexible schedule including weekends and holidays
Become Part of Our Team and Enjoy:
Paid Time Off for Full-Time employees
Paid Sick Time for all employees
Medical, Dental, Life and Vision Insurance for Full-Time Employees
401K with Employer Matching