HiredNow AI
Second Step

Digital Communications Officer (Maternity Cover)

£34,015 a year

  • Bristol
  • Temporary

Found by HiredNow AI on 9 Oct 2026. Subscribers saw it first.

About the role

Salary: £34,015 a year

Are you skilled and experienced in digital communications, passionate about digital, and ready to make your next move?

Were looking for someone who can:

Turn digital know-how into storytelling gold
Think on their feet, bring creativity and spot story opportunities
Be a safe pair of hands during challenging times

You will work closely with the Communications Manager and play a hugely important role in a small team used to punching above its weight. Your digital knowledge and understanding will help our communications stay ahead of the game, helping us connect internally and externally with our clients, staff, partners and influencers.

Were passionate about our work at Second Step. Our clients and their mental health needs are the cornerstone of everything we do. If youre interested in joining an innovative and dynamic organisation ambitious to do more for the people and communities it works with, then wed really like to hear from you!

Strategy: Assist in the development and implementation of the organisations digital strategy with the PR & Communications
Manager. Work with the PR & Communications Manager to support the senior leadership team (SLT) to be more digitally active
particularly on LinkedIn.

Channels: Manage the organisations digital and social media channels currently Instagram, LinkedIn, YouTube & support the
Bristol Wellbeing College Coordinator to manage the BSWs closed Facebook group - advising on best practice, developments and
ways of working.

Campaigns: Manage digital communications campaigns following key awareness days during the year and support the comms
team overall to ensure digital is integrated in all comms.

Content: Creating Second Step values-focused digital content across all channels using a content calendar and ensuring our
approach is planned and also reactive eg responding to Government changes in mental health and homelessness policy.

Evaluation & monitoring: Analyse and report on the effectiveness of digital comms methods and techniques to ensure we grow
our digital footprint and improve our comms through effective use of digital. Monitor the digital and social media coverage on a
monthly basis, providing regular quarterly reports and ensuring regular measurement of the effectiveness of our digital activity. Input into a yearly comms report to the senior leadership team.

Apply at Second Step